REFUNDS
- Your product(s) must be returned to us unopened within 30 days of the order invoice date.
- A transport or handling charge may be incurred.
- Any opened product may be charged for due to the risk of contamination.
- Non-conformances or complaints are to be reported immediately to your Sales Representative or to the Business Development Manager for investigation.
- Cancellation charges may be incurred, especially in cases where specialised product has been delivered.
- Refunds for empty drums will be as per agreement on an individual client basis once they have passed our quality inspection. Drums that do not conform will not be credited.
- Enterprise Solvents will not be held responsible for end product defects
- Refunds will be processed within 30 days of receipt of the products into our warehouse